Convoq is a software company located near Boston, founded in 2002 to develop an affordable, Web-based instant meeting solution. The company offers a range of products targeted at different audiences. I'll briefly describe the product set but will concentrate primarily on MeetASAP. The ASAP product family is Flash-based and includes all the features you'd expect these days from an online meeting solution including: text chat, screen sharing, Powerpoint integration, VoIP audio, video, and record and playback. The pricing model is basically a flat-fee, unlimited usage approach - but more about that later. Convoq's SellASAP is essentially instant meeting technology tightly integrated with SalesForce.com - a popular CRM product. SellASAP leverages the power of Salesforce.com by automatically logging meeting activity in Salesforce, thereby eliminating manual entry. SellASAP also supports popular instant messaging services, so sales reps can communicate instantly with prospects. ConferenceASAP is Convoq's straight web conferencing offering (although it is also offered as a tight-integration with salesforce.com). ConferenceASAP has all the conferencing features mentioned above and is offered in different sized packages. You buy an unlimited use annual license the price of which depends on the number of meeting attendees you plan to support. The license is offered in 4 sizes: 25, 50, 100, and 200 attendees. Again, once you have the annual license you can hold as many meetings as you wish within your license size at no additional charge. MeetAsap is Convoq's small business version of their conferencing software. It includes all the standard bells and whistles, such as support for instant messaging, desktop sharing, video and VoIP, meeting record and playback, text chat and file transfer, attendance monitoring, and Powerpoint integration (except transitions). The difference here is the number of attendees supported. MeetASAP is currently limited to 15 attendees. More can be added, but at an additional charge. I haven't included specific price quotes here purposely. Prices tend to change and are best obtained directly from Convoq. MeetASAP is, like the other offerings mentioned above, sold on an annual license basis (it is a hosted solution), and supports unlimited usage, subject of course to the attendee numbers as described. The annual license fee for MeetASAP I saw when researching this article was very reasonable. If the attendee limit fits your needs, this is an attractive offering. The last version of the product is called SupportASAP for AppExchange. AppExchange is the relatively new feature of salesforce.com that supports easier integration of third-party applications with salesforce. SupportASAP is targeted toward the customer support end of the spectrum and provides live chat capability tightly integrated with salesforce. Support ASAP automatically logs the chat into the appropriate case in salesforce, and includes remote desktop control and Powerpoint facilities. In summary, Convoq offers a powerful set of targeted conferencing products, with a pricing structure that covers a number of different levels of need. To get further details go to:
http://www.convoq.com |
